Returns & Exchanges

At Tilly Living, we want you to love every piece in your home, which is why we offer a 30-day return policy for items in their original condition. If your purchase isn't the perfect fit for your space, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Return

  Email our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.